Leadership

Since co-founding Asurion in 1994, the company has grown from a small 40 person operation to become the leading global provider of technology protection products with over 10,000 employees worldwide, partnering with many of the world’s top companies and brands. Prior to founding Asurion, Kevin served as Chairman of Mill River Corporation, an investment company. He also worked with many Fortune 500 companies to develop and execute corporate strategies and financial plans while working in Mergers & Acquisitions for the investment bank Salomon Brothers. He earned an MBA from the Graduate School of Business at Stanford University and holds a Bachelor`s degree in Mechanical Engineering from McGill University. Kevin currently serves on the board of ResponseLink. Kevin is also a former recipient of the prestigious Ernst & Young Entrepreneur of the Year award.

Bret holds responsibility for the management, growth and success of Asurion’s overall business operations. He brings more than twenty years of proven leadership, business management and consulting experience to Asurion’s executive team. Bret’s prior business experience includes CEO, COO and General Manager positions at companies such as Excite@Home, Kendara, Risk Management Solutions and the U.S. Army Corps of Engineers. Especially relevant to Asurion’s focus is Bret’s experience at Risk Management Solutions (RMS). As COO and SVP of Marketing and Sales at RMS, Bret helped develop and deliver a suite of software and consulting services used to assist over 75 insurance companies worldwide to identify and manage underwriting and portfolio risk. He also worked at McKinsey & Company, consulting to Fortune 500 companies on strategic, operational and organizational issues. Bret graduated second in his class from the United States Military Academy at West Point with a Bachelor of Science in Engineering and earned an MBA from the Graduate School of Business at Stanford University. He currently serves on the Board of CTIA and is the only person from the insurance, repair, or logistics industry.

Chuck is responsible for the management and oversight of Asurion`s North American operations. Prior to this position, Chuck served as President of lock\line, a leader in specialty consumer protection products, which merged with Asurion in 2006. With nearly 20 years of insurance industry experience, Chuck began his career with Kemper Insurance. He subsequently worked for Lockton Companies, Inc., the nation’s largest independent insurance broker, developing and marketing insurance programs for some of the nation`s largest companies specializing in private equity, manufacturing and hotel programs. Realizing the opportunity for protection products utilized by the wireless industry, Chuck founded and served as President of lock\line, a startup within Lockton Companies, Inc. He grew the company into a leading provider of protection programs for wireless and other consumer services companies. He continued to serve as President through its acquisition by DST Systems, Inc. Chuck received his Bachelor of Science degree in Business from Eastern Illinois University. He is active in many charities including No More Homeless Pets Kansas City and The Nature Conservancy of Kansas.

With more than twenty years in the telecom industry, Cindy leads the company's sales and channel operations with a focus on growing its presence across the Americas. Prior to joining Asurion, Cindy held several executive positions with Alcatel-Lucent including President of the Americas Region, President of Lucent Technologies' Network Solutions Group, President Mobility Solutions Group and Chief Operating Officer of the Lucent's Wireless Networks Group. She began her career in 1988 at AT&T Network Systems where she held a variety of management positions in marketing, product management and project management. Cindy serves on the board of Crown Castle International Corporation and holds a bachelor's degree in Business Administration from The American University.

As CEO of Asurion Europe, Andrew leads the organizations growth and expansion. Prior to assuming this role, Andrew served for two years as Asurion’s Chief Marketing Officer building a world class marketing strategy, research, marketing communications and product development team. Andrew’s background includes significant operations and strategic expertise. He has partnered with industry leaders such as Apple, Google, Verizon, AT&T, SK Telecom, Orange, GM/Onstar and Sprint Nextel among others. He formerly served as President of CSMG ADVENTIS, a leading provider of strategy consulting services focused on the communications, computing and media industries. In addition, he served as Communications Practice Leader for the global management consulting firm, A. T. Kearney, and was a consultant with the LEK Partnership in London. Andrew has served on the Board of Directors for Geoworks, and Board of Advisors for Japan’s NTT DoCoMo. He received an undergraduate degree from the University of Bristol (UK) and earned a master’s degree in Management Studies from the University of Oxford, School of Business Administration (UK).

As Senior Vice President, Chris oversees Asurion’s expanding information technology, project management areas and Asurion Mobile Applications. Most recently, he was the Chief Technology Officer at eBay overseeing site operations, information technology, and security. Prior to eBay, Chris was with AT&T Wireless, where he was Chief Information Officer and Executive Vice President. While at AT&T Wireless, he oversaw the alignment of the company’s technical infrastructure with its business strategy. Prior to joining AT&T Wireless, Corrado was the head of the Security Solutions Practice at Wipro Technologies. In addition, he held CIO and CTO positions domestically and abroad at three marquee investment banks; Merrill Lynch, Deutsche Bank, and Morgan Stanley. All of these firms set the standard for outstanding use of technology in the financial services industry. Chris also helped Merrill Lynch manage through the 9/11 tragedy, restoring their capital markets businesses. Chris started his career as a programmer and project manager at IBM.

Jim is responsible for leading the operations of Asurion’s Technology and Logistic Center. The industry-leading center includes Asurion’s distribution, logistics and repair operations. Prior to this, Jim led the program management teams for Asurion’s Handset Insurance (HI), Warranty Management (WM), Roadside Assistance (RA) and optimization of the company’s Reverse Logistics and Repair capabilities. He joined Asurion from DigitalThink, a Silicon Valley technology company where he held business development, business strategy and product management responsibilities, most recently as Vice President of Marketing. In addition, Jim has served as a strategy and management consultant for a wide range of technology and industrial companies with McKinsey and Co. He holds a Bachelor’s degree in Physics from the United States Naval Academy, as well as Bachelor’s and Master’s degrees in Philosophy from Cambridge University and an MBA from Stanford University. He served five years in the US Navy as a Nuclear Submarine Officer.

In his role as Chief Financial Officer, Mark has broad responsibility for all aspects of Asurion’s financial strategy and operations. He has nearly 30 years of financial management experience, including nearly 15 years as Chief Financial Officer. Mark’s career spans many well-known Fortune 100 and NASDAQ 100 companies, such as Expedia, AT&T Wireless and AirTouch Communications where he held senior leadership roles. Mark has spent most of his career in wireless telecommunications and has been instrumental in growing, scaling and expanding early stage companies into large global enterprises generating billions in annual revenues. He began his career as a manager at Price Waterhouse. Mark received degrees in accounting and management from the University of Utah.

Peter Hirschmann currently serves as CEO-Asia Pacific and is responsible for all facets of Asurion’s Asian operations. Prior to joining Asurion, he served as Managing Partner of Bain & Company’s Hong Kong office. Peter led Bain’s Asia Technology practice, building a go-to-market strategy for a $30 billion dollar technology company which doubled local office revenue to $23 million, and led the largest software merger in history by creating an integrated company with combined annual sales of $6 billion. He has also worked with J.P. Morgan Securities and China Direct Investment Management. Peter holds a Bachelor of Arts Degree in International Politics & Economics from Middlebury College, and a Masters of Management Degree from J.L. Kellogg Graduate School of Management, Northwestern University. He is fluent in Mandarin Chinese.

With more than 20 years of experience in strategic planning and procurement, manufacturing, inventory management and logistics, Sean is responsible for leading Asurion’s Technology and Logistics Center. Most recently, he was Group Vice President: Strategic Procurement/Consumer Demand Chain for Albertson`s, a national grocery chain.  Sean was instrumental in centralizing all procurement, processes, and tools that generated significant savings. Prior to his work for Albertson`s, Sean held key leadership positions with Dell and Mercedes-Benz. While with Dell for over six years, Sean led the enhancement of the organization’s global supply chain process. This included demand forecasting, procurement and management of 300 suppliers and the support of 5 global manufacturing facilities. In addition, he developed strategies and tools, which optimized inventory levels to record lows for the company and the industry. A U.S. Navy Veteran, Sean has an MBA from the University of Baltimore and a BA from the University of Maryland.

Colleen oversees the operations for Asurion’s seven North American customer care centers. With over twenty-eight years of experience in global telecommunications, with leadership roles in customer care, sales, and manufacturing, she most recently served as President, WorldWide Customer Service, for AT&T. Recognized as one of the nation’s top customer care leaders, she has led both global and domestic business operations and has achieved success in managing many start-ups and business transformation strategies. The cornerstone in all these achievements was establishing an outstanding track record of enhancing the end-to-end customer experience by focusing on development of high performance teams, commitment to employee satisfaction, and teamwork. Colleen holds an undergraduate degree from Emory University and an MBA from The Wharton School of the University of Pennsylvania.

In his role as President, Gerald is responsible for Asurion's day-to-day operations, customer service, and financial and strategic performance. Gerald is a long serving member of the Asurion management team who brings a wealth of business, entrepreneurial and financial leadership skills to his role. Prior to serving as President, Gerald was Asurion’s Chief Financial Officer. Gerald first joined Asurion's management team as CFO in 1999 and has helped Asurion achieve rapid growth since that time. Prior to joining Asurion, Gerald helped a variety of clients, from Fortune 500 firms to early stage start-ups, execute their strategic and financial plans as an investment banker with Goldman, Sachs & Co. in San Francisco, Hong Kong and New York. Gerald has also worked for Hambrecht and Quist, LLC, and Toronto Dominion Capital. He holds an MBA from the Graduate School of Business at Stanford University, where he was an Arjay Miller Scholar, and a bachelor's degree in commerce with honors from Queen’s University in Canada.

Rodney leads Asurion’s team charged with developing new and growing client relationships. His primary responsibilities include business development and strategic partnerships. Prior to joining Asurion, Rodney was Director of Marketing and Vice President/Sales for Southwestern Bell Wireless. He has been a panelist at numerous wireless industry seminars and has spent his entire career marketing subscription-oriented products, including work at Time Warner and The Disney Channel. Rodney is a graduate of the University of Texas at Austin.

Serving Asurion for more than six years, Doug previously served as Presdient of Asurion subsidiary WaCA, a provider of service contract solutions to retailing, telecommunications and manufacturing partners. Doug joined Asurion to oversee the company`s mergers and acquisition function as Vice President, Corporate Development in 2002. He was integrally involved with Asurion`s merger with lock/line and its acquisition of WaCA and Lumitrend. Prior to joining Asurion, Doug spent six years managing Presidio Partners where he invested in, acquired and managed middle-market businesses in various industries. During this time, he was President of Clear Creek Environmental, LLC. Previously, he was in sales, marketing, business development and corporate development at Time Warner and other media companies. Doug graduated from Brown University and Stanford`s Graduate School of Business.

Vijay Velamoor serves as Senior Vice President of Human Resources. He is responsible for the formulation and implementation of Human Capital strategies and programs and positioning the people resources of Asurion as a competitive advantage. The Human Capital strategies and initiatives encompass all aspects of the Employee Life Cycle - talent acquisition, development, reward, retention and the engendering of Asurion`s core values in the organization. With more than 25 years of experience both in the US and internationally, at companies such as AT&T Wireless, Nextel, Airtouch/Vodafone, Harrah`s, and Xerox, Vijay has a proven track record in building world class HR organizations and practices. Vijay has a Master`s degree in Human Resources from the Tata Institute of Social Sciences, Bombay, India.